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A fervent believer in the promise of human powered growth, Russ leads CMG in partnering with companies to help them become aligned, agile, customer-driven enterprises that unleash the potential of their organizations with sustainable improvements in focus, teams, culture, and process our clients.
Mark leads CMG in partnering with Telecom companies to help them increase customers and accelerate revenue. His 25+ years of experience in growth, strategy and execution includes B2C and B2B multi-channel acquisition programs, customer experiences that surprise and delight, pricing that optimizes customer value, and innovative product development.
The start of 2025 brings unprecedented shifts in the U.S. political landscape. Organizations face rapid regulatory changes, policy realignments, and economic uncertainties that reshape healthcare, trade, and economic frameworks daily. Traditional funding streams fluctuate, and government restructuring ripples through private sector partnerships. For many leaders, the immediate challenge isn't about growth — it's about maintaining organizational stability and control in an environment that feels increasingly unpredictable.
The current environment creates both near-term urgency and longer-term opportunity. The path forward begins by embracing change to solidify the organization's footing. Acknowledging the reality of unpredictable market dynamics helps ground teams in what they can control. Surfers don't manage the size or power of waves; they adjust and adapt to ride them. While the waves may differ significantly over time, a solid connection between surfer and surfboard allows for momentum and direction shifts to successfully ride each wave's unique energy.
Just as skilled surfers read waves to position themselves advantageously, organizations can develop the capability to anticipate and respond to market shifts. While competitors see only uncertainty, if our organizations become skilled at change itself, today's challenges feel more like opportunities waiting to be caught and ridden.
Organizations that emerge strongest from periods of upheaval typically progress through distinct phases. Understanding this journey helps leaders balance immediate stability needs with longer-term aspirational goals.
Like finding your balance on a surfboard, the first priority is establishing a stable foundation from which to operate. This means:
· Creating clear frameworks for decision-making in uncertain conditions, your organizational surfboard
· Establishing robust communication channels across all stakeholder groups to help spot incoming waves
· Developing early-warning systems for potential disruptions, your market weather radar
· Building short-term operational flexibility to absorb sudden changes, your ability to shift stance
When organizations master these fundamentals, they create the stability needed to look beyond immediate challenges toward future opportunities.
With a stable foundation in place, organizations can begin transforming their response to change from reactive to proactive. The velocity of executive orders and regulatory shifts currently emerging from the US government becomes more navigable when we've developed:
· Scenario-planning capabilities that anticipate multiple futures, like reading different wave patterns
· Flexible decision frameworks that adapt quickly to policy shifts, allowing rapid course corrections
· Cross-functional teams ready to execute rapid responses, moving as one with the wave
· Innovation processes that turn disruption into opportunity, finding the sweet spot in each challenge
In times of uncertainty, trust becomes your most valuable currency. Organizations that excel at stakeholder communication find themselves with deeper reserves of goodwill and greater freedom to maneuver. This manifests among team members, partners, and customers as:
· Transparent communication about challenges and responses, sharing the view of incoming conditions
· Active engagement with stakeholders about shared futures, paddling in sync
· Consistent demonstration of organizational values in action, maintaining true north
· Creation of feedback loops that turn stakeholder insights into strategic advantages
Today's environment demands new approaches to resource allocation and operational design. Leading organizations are:
· Diversifying revenue streams to enhance stability, like having multiple breaks to surf
· Creating modular operational models that adapt quickly to changing conditions
· Reimagining supplier and contractor relationships as part of an agile ecosystem
· Developing new capabilities while optimizing existing ones, expanding your repertoire of moves
The current climate invites leaders to demonstrate both strength and empathy. Organizations that thrive:
· Ground decisions in clear organizational values, their true north
· Balance immediate stability with long-term transformation
· Foster cultures in which adaptation and innovation flourish naturally
· Maintain focus on the core mission while navigating change
At CMG, we've walked this path with organizations across sectors, helping them first stabilize, then adapt, and ultimately thrive in changing environments. Our approach combines pragmatic near-term solutions with strategic long-term thinking—because today's stability creates tomorrow's opportunities.
We understand that for many leaders, the immediate focus is on maintaining organizational steadiness and control. This foundation of stability, however, becomes the platform from which organizations can launch their next phase of growth. The capabilities developed in responding to today's challenges—agility, stakeholder trust, operational flexibility, purposeful leadership—become the exact qualities that drive competitive advantage in the future.
We believe the organizations that emerge strongest will be those which view their current stability-focused responses not as temporary measures, but as investments in future capabilities. They'll develop not just new skills, but new ways of building skills. They'll become adept not just at responding to change, but at leading it.
Let's explore how your organization can embrace change today to lay the groundwork for tomorrow's advantages. Whether your immediate focus is on organizational control or you're ready to push toward new opportunities, we'll work together to chart a course that turns challenges into stepping stones for success.
Ready to start the conversation about your organization's journey from stability to advantage? Let's discuss your unique situation and opportunities.